Listen to your customers.
Create beautiful feedback surveys that customers actually want to complete. Measure satisfaction and drive improvements.
Create SurveyHow likely are you to recommend us to a friend?
0 = Not at all likely, 10 = Extremely likely
Why choose Niceform for feedback?
Beautiful surveys that customers actually complete.
Higher Response Rates
Conversational surveys feel less like work. Get 3x more responses than traditional forms.
Real-Time Insights
Watch feedback come in live. Identify issues before they become problems.
Actionable Data
Go beyond numbers. Understand the 'why' behind every score with follow-up questions.
Built-in survey methodologies
Industry-standard metrics, ready to use.
NPS (Net Promoter Score)
Measure customer loyalty with the gold standard metric. Automatic scoring and benchmarking included.
CSAT (Customer Satisfaction)
Quick pulse checks on customer happiness. Perfect for post-interaction feedback.
CES (Customer Effort Score)
Measure how easy it was for customers to accomplish their goals with your product.
NPS, CSAT & CES Built-in
Industry-standard metrics with automatic scoring and benchmarking. Track loyalty, satisfaction, and effort over time.
See it in actionTrigger-Based Collection
Send surveys at the perfect moment - after purchase, support ticket resolution, or any custom event.
See it in action